A Look Into Malaysia’s eCommerce Scene in 2012
So the team and I at OpenMinds Resources recently put together our findings we conducted on the local eCommerce scene into an infographic and discovered a number of stuff that did surprise a bunch of us. We found that guys tend to make online purchases more than the fairer gender, payment via cash on delivery …
What About Customer Satisfaction Online?
Customer satisfaction has always been an important contributing factor to businesses and more recently, it has been translated to technology too! No longer it is sufficient for businesses to ensure customer satisfaction offline, but on online platforms too. The Reason It is okay to place your contact number on a website 10 years ago (if …
Websites Are Beyond URLs
Sometime last week I received an email from an existing client saying that they’d want to terminate their corporate website and to setup a Blogspot account instead. You heard that right. They (the directors) have decided to terminate their existing corporate website (which already has a blog section) to setup a Blogspot account simply because …
Internet Blackout in Malaysia Against Section 114A
When I first heard the news, I thought it was a joke somebody is trying to pull… but it isn’t. Section 114A is real. What is Section 114A? Section 114A is an amendment made recently to the Malaysia’s Evidence Act 1950 and gazetted on 31st July 2012 with the purpose of holding those that publish …
KL Social Media 2012
Social media is not something new in Malaysia and is widely utilized as a marketing channel across businesses and corporate organizations alike. In fact, a recent research by SocialBakers reported that Malaysia is among the top 10 most socially devoted countries on Facebook, led by corporate titans such as AirAsia! However, many businesses are still …
Will Social Media Remain Relevant 10 Years Down The Line?
That’s a question I recently received from a friend over dinner. In fact, another question followed, “What will you do when it (social media) goes out?” So, what will YOU do when it goes out? Will social media cease to exist? The short answer is in fact, no. And I’m not saying this because I’m …
